To provide support to end users of the Unisolv, CareOn, Mobill, ROWA and SAP systems and to ensure that the design and configuration of the company’s business processes in SAP are executed by transferring relevant skills.
Render support to end users, including training where applicable on SAP and pharmacy applications.
Identify solutions, compile functional design specifications and liaise with technical developers
Ensure that all changes made are tested thoroughly and well documented and signed off by business
Monitor flow of information between pharmacy related applications and SAP
Compilation and updating of training notes for end users and training department
Provide roll out support and participate in go-live activities
Liaise with business and other streams within ISD to understand issues raised in order to implement changes required
Manage and track requests on Sigma that have been assigned to you
Tertiary qualification in Information Technology
A knowledge of Unisolv (Linux System) and SAP would be advantageous.
Experience in and knowledge of the Healthcare industry as well as Retail Pharmacy environment will be beneficial